Humanly

2025

Multi-channel event scheduling

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Email me

Humanly

2025

Multi-channel event scheduling

Email me

Email me

Summary

In 2025, we empowered recruiters to view their candidate interviews and events in one place with all context they needed a click away. Our first customer of this release was MGM. We completely replaced their existing CRM and seamlessly integrated with their ATS. Humanly saved hours of daily manual scheduling for MGM recruiters and continue to do so for other enterprise and mid-market customers.

Summary

In 2025, we empowered recruiters to view their candidate interviews and events in one place with all context they needed a click away. Our first customer of this release was MGM. We completely replaced their existing CRM and seamlessly integrated with their ATS. Humanly saved hours of daily manual scheduling for MGM recruiters and continue to do so for other enterprise and mid-market customers.

Scheduling qualified candidates is overwhelming and tedious.

Every year MGM recruiters hire over 20,000 hospitality employees while also managing 3,500 internal transfers and 1,300 open job requisitions. Each recruiter handles between 30 and 100 open requisitions at any given time, relying on in-person hiring events to expand their sourcing reach and fill positions quickly.

Average calendar experience of a recruiter

Why is this happening?

Here, recruiters juggle disconnected-legacy-systems-of-record to manage events. Leading to inefficiencies, redundant tasks, and lost candidate engagement. Legacy systems are rigid, failing to clean, organize, and scale data effectively. Additionally, event management lacks seamless ATS integration, forcing manual tracking of RSVPs, applications, and engagement. Outdated systems hinder scalability, making data fragmented and difficult to adapt to modern hiring needs.

What we delivered

Ways for recruiters to create an event

Ways for recruiters to create an event

Manage and share an event

Manage and share an event

A way for candidates to apply to an event through chat

A way for candidates to apply to an event through chat

A way for recruiters to communicate with guests

A way for recruiters to communicate with guests

Outcomes

Within the first 30 days of release, we received positive feedback and behavior from candidates and recruiters.

We had one month to design and ship this feature. I partnered intensively with engineering, customer success, and product, leading rapid development through constant communication, daily micro-alignment, and no-code ideation. I continue to refine the Events page, pursuing both visual and experiential improvements while deepening integration with existing tools.

For a complete case study break down

For a complete case study break down

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© 2025 Courtney Lee
© 2025 Courtney Lee